Operations Manager

2 days ago


Lahore, Punjab, Pakistan People Full time

About the role

  • We are seeking a skilled and experienced Senior Operations Manager to lead our restaurant team.
  • Key responsibilities include:
  1. Candidate Requirements
  2. Command of all aspects of restaurant operations, including management of staff, budgets, and supplies.
  3. Leadership of the team through effective recruiting, training, and supervising.
  4. Co-ordination of menus, ensuring high-quality dishes for our customers.
  5. Maintenance of hygiene and health standards in accordance with legislation.
  6. Promotion of the business through marketing efforts.
  7. Management of stock levels and ordering processes.
  8. Effective customer service, including handling enquiries and complaints.
  9. Reservations and greeting of customers.
  10. Proactive problem-solving within the team.
  11. Reporting on staffing and sales performance.
  12. Statistical and financial record-keeping.
  13. Analysis and improvement of profitability.
  14. Liaison with various stakeholders, including employees, suppliers, and licensing authorities.

Education: Bachelor's degree in a relevant field is essential.

Experience: At least 15 years of relevant experience in senior management roles.


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