
Network Support Technician
20 hours ago
Technical Support Specialist
We are looking for a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support and assistance to our customers, troubleshooting and resolving technical issues, and collaborating with internal teams to improve our services.
Key ResponsibilitiesTechnical Support:
- Respond to customer inquiries and concerns via phone, email, or in-person.
- Identify and troubleshoot technical issues related to internet connectivity and services.
- Collaborate with internal teams to resolve complex technical issues.
Customer Service:
- Provide exceptional customer service and support to ensure customer satisfaction.
- Communicate effectively with customers to understand their needs and concerns.
- Escalate complex issues to senior team members as needed.
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Network Support Specialist
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