
Digital Transformation Strategist
23 hours ago
About the Role:
We are seeking a highly skilled Product Manager to lead the development and launch of our omni-channel authentication platform. This is an exciting opportunity to shape the future of product innovation, delivering high-quality products that exceed customer expectations.
As part of our dynamic team, you will partner with various departments to create a seamless customer experience across digital, call centers, and branches. Your goal will be to establish functionality that can be leveraged across various customer experience use cases, supporting our customer-facing products.
Key Responsibilities:
- Partner with Area Product Owners and the Identity Management/Authentication product team to refine the product backlog, execute the product roadmap, and advance the product modernization agenda.
- Manage delivery on existing product features, write epics, user stories, acceptance criteria, and participate in all agile events.
- Lead research, definition, and development of new features to progress the product roadmap.
- Collaborate with other product teams, legal, risk, operations, design, and technology teams to define, prioritize, and deliver solutions aligned with the product vision and roadmap.
- Act as a subject matter expert on Customer Identity and Access Management processes and supporting applications.
- Develop business cases and measure/improve operational results in collaboration with Product Owner and Area Product Owners.
- Adopt and improve agile practices continuously by partnering with agile leads.
Requirements:
- 5+ years of experience or equivalent expertise in product management or a relevant domain.
- Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Experience building platform systems and operations for large-scale enterprises.
- Strong experience in cross-location agile product development techniques and practices.
About Our Company Culture:
We are committed to creating a culture of diversity and inclusion. As an equal opportunity employer, we do not discriminate based on protected attributes and provide reasonable accommodations for religious practices, mental health, or physical disabilities.
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