Expert Technical Support Advisor

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

A highly motivated Technical Support Specialist is required to join our team. The ideal candidate will have a strong technical background, exceptional communication skills, and a customer-first mindset.

Responsibilities include:

  • Customer Support & Issue Resolution: Assist clients with technical issues and inquiries via email, phone, ticketing systems, and live chat.
  • Technical Troubleshooting & Escalation: Act as a Tier 2 support level for complex technical issues.
  • Product Knowledge & Guidance: Provide product knowledge and training to clients.
  • Cross-Team Collaboration: Collaborate with Development, QA, and other departments.

The successful candidate will work in a collaborative, fast-paced, and service-driven environment, providing excellent service to clients and possessing strong organizational and time management skills.



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