
Mobile Games Live Operations Manager
5 days ago
We are seeking an experienced Mobile Games Live Operations Manager to join our team. In this role, you will be responsible for managing the ongoing performance and evolution of a portfolio of existing mobile games.
Key Responsibilities- Project Planning & Sprint Planning: Define project objectives, scope, timelines, and resource requirements in collaboration with a Lead Producer.
- Live Operations Management: Plan, coordinate, and execute live events, content updates, and promotions to drive player engagement and maximize revenue.
- KPI Monitoring & Analysis: Track and analyze key performance indicators (KPIs), such as DAU, MAU, ARPDAU, and retention rates, to assess the health and performance of each game in the portfolio.
You will lead cross-functional teams to optimize player engagement, retention, and monetization through regular content updates, events, and promotions. The ideal candidate will have a strong analytical mind, excellent project management skills, and exceptional communication and leadership abilities.
Requirements
- A minimum of 3 years of experience in game production or live operations.
- Proven experience managing live operations and development for mobile games, especially within free-to-play models.
Skills
- Strong analytical skills with experience in data-driven decision-making and KPI analysis.
- Excellent project management abilities, including the capability to prioritize and manage multiple projects in a fast-paced environment.
- Exceptional communication and leadership skills, with the ability to motivate and collaborate effectively across diverse teams.
Knowledge
- A deep understanding of live service best practices, player lifecycle management, and monetization strategies.
- Proficiency with analytics tools (e.g., Google Analytics, Mixpanel, Tableau) and project management software (e.g., JIRA, Confluence).
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