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Call Center Associate

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time
Call Center Associate

We are seeking a Call Center Associate to join our team. In this role, you will be responsible for handling customer calls, emails, and chats in a professional and courteous manner. You will work closely with other team members to resolve customer issues and provide exceptional service.

To succeed in this role, you will need strong communication and problem-solving skills, as well as the ability to work effectively in a team environment. If you are a detail-oriented and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

Job Description:

This is a full-time opportunity to join our dynamic call center team. As a Call Center Associate, you will be responsible for:

  • Handling customer calls, emails, and chats
  • Resolving customer complaints and issues
  • Providing product information and training to customers
  • Maintaining accurate records of customer interactions

Requirements:

  • Bachelor's degree in Communications, Business, or related field
  • 1+ year of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a team environment

What We Offer:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Flexible working hours and remote work options