
Executive Director of Clinical Operations
3 days ago
Aga Khan University Hospital is a leading healthcare institution dedicated to providing high-quality patient care and advancing medical education.
About the RoleWe are seeking an experienced Chief Operating Officer – Outreach Services to lead our clinical labs, phlebotomy centers, integrated medical services, and home health program.
The successful candidate will be responsible for overseeing the effective operation of these services, ensuring they achieve key operational KPIs, maintain high quality standards, and are accountable for achieving strategic goals.
This role requires strong leadership and management skills, as well as experience in healthcare quality management, financial management, and team collaboration.
- Develop and implement strategies to drive business growth and improve operational efficiency
- Collaborate with stakeholders to develop alternative models of practice and referral links
- Enhance branding and partnerships to strengthen institutional presence
- Monitor service levels to achieve customer satisfaction
- Prepare budgets and develop financial feasibility reports
- Ensure compliance with ISO / JCIA standards
The ideal candidate should have:
- An advanced degree in healthcare administration or a related field
- A minimum of 15 years' experience at senior management level in major teaching healthcare institutions
- Familiarity with healthcare quality management and financial management principles
- Strong leadership, communication, and interpersonal skills
- Ability to interact with diverse groups and build consensus
- Strategic thinking and analytical acumen
- Attention to detail and ability to manage multiple priorities
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