Night Operations Manager

7 days ago

Islamabad, Islamabad, Pakistan beBeeLeadership Full time

We are seeking a Night Team Lead to join our dynamic team in a new branch. This individual will be responsible for leading and managing the night shift team, ensuring performance targets are met.

Key Responsibilities
  • Lead and manage the night shift team, ensuring performance targets are met.
  • Monitor call quality and provide ongoing coaching to team members.
  • Facilitate effective communication and coordination within the team.
  • Prepare and present reports on team performance to management.
  • Resolve any issues or escalations that arise during the shift.
Requirements
  • Proven leadership skills with the ability to motivate and inspire a team.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities and attention to detail.
  • Proficient in using telemarketing software and tools.
  • Ability to work flexible hours and thrive in a fast-paced environment.
Benefits

Communication, Incentive Bonus, Leaves, Sports and Entertainment

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