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Relationship Builder

3 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time
E-commerce Support Job

We are seeking an experienced e-commerce support professional to join our team and provide exceptional customer support.

Main responsibilities include:

  • Managing customer interactions, resolving issues, and driving business growth through exceptional customer support.
  • Working closely with customers to understand their needs and provide tailored solutions.
  • Collaborating with internal teams to identify areas for improvement and implement changes.
  • Developing strategies to increase customer satisfaction and retention rates.

Required skills and qualifications include:

  • Proven experience in customer-facing roles, preferably in e-commerce or similar industries.
  • Strong communication and problem-solving skills, with ability to work under pressure.
  • Basic knowledge of e-commerce platforms and tools.
  • Self-motivated and proactive approach to work, with ability to adapt to changing priorities.