Telecoms Engineer

5 days ago


Islamabad, Islamabad, Pakistan Jazz Full time
Job Overview:

Jazz is a leading employer in the country, and we're seeking a highly skilled Service Desk Solutions Manager to join our team. As a key member of our service desk team, you'll be responsible for managing the operations, support, and planning of various platforms deployed on OSS, EMS, and underlying layers.

This role involves handling day-to-day operations, developing strategies for smooth operations, and providing techno-functional support. You'll work closely with supplier/partner teams and liaise with sourcing/procurement teams to ensure timely delivery and meet strategic objectives.

Responsibilities:
  • Manage daily operations of OSS, EMS, and service desk platforms
  • Develop strategies for smooth operation and transformation of service desk platforms
  • Provide technical and functional support for service desk platforms

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