
Solution Support Specialist
15 hours ago
Solution Support Specialist
We are looking for a Solution Support Specialist to deliver exceptional technical and customer support for our asset management software.
About the Job Description
- Provide prompt and professional responses to customer inquiries via multiple channels.
- Diagnose and resolve technical issues, ensuring high levels of customer satisfaction.
- Escalate complex technical issues to the relevant teams, providing clear and concise information.
- Identify and report customers at risk of churn to the relevant stakeholders.
- Participate in initiatives aimed at improving customer experience and support processes.
Qualifications and Skills
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 1 year of experience in a technical support role with direct customer interaction.
Desired Skills
- Strong technical knowledge and ability to troubleshoot software-related issues.
- Excellent communication and teamwork skills.
What We Offer
- Opportunity to develop expertise in technical support and customer service.
- Flexible working hours in a collaborative environment.
- Experience supporting innovative software solutions used by industry leaders.
-
Support and Solutions Specialist
19 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeTechnical Support Specialist">We are seeking an experienced Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support and training to our licensees and potential clients.
-
IT Solutions Specialist
19 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeIT Solutions SpecialistWe are looking for a highly skilled IT Solutions Specialist to join our team. As an IT Solutions Specialist, you will be responsible for providing technical support to customers, implementing and deploying IT solutions, researching and developing new technologies, and troubleshooting complex technical issues.You will work closely with...
-
Support Engineer
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeThis is an exciting opportunity for a technical support specialist to join our team. As a technical support specialist, you will be responsible for providing exceptional technical support to clients, ensuring a seamless user experience with our software solutions.About the RoleYou will be working in a fast-paced environment, with a focus on delivering...
-
IT Support Specialist
19 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeIT Support SpecialistWe are looking for a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to customers, implementing and deploying IT solutions, researching and developing new technologies, and troubleshooting complex technical issues.You will work closely with the...
-
Technology Solutions Specialist
19 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeTech Solutions SpecialistThis role requires a highly skilled Tech Solutions Specialist to collaborate with customers and internal teams to design tailored solutions that meet their business needs.The ideal candidate will have a strong technical background, excellent communication skills, and the ability to effectively convey technical solutions to both...
-
Support Specialist
18 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are looking for a talented individual to join our team as a Customer Support Specialist.Main Responsibilities:Provide prompt and accurate responses to customer inquiries.Assess customer needs and offer suitable support.This role requires excellent communication skills, the ability to establish trust with clients, and familiarity with help desk...
-
Client Solutions Specialist
17 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeClient Solutions SpecialistWe are looking for a Client Solutions Specialist to join our team. As a specialist, you will work closely with clients to understand their needs and develop effective solutions using AI and data-driven insights.Your Responsibilities:Research and analyze client needs, industry trends, and emerging technologies to identify...
-
Data Entry Specialist
2 weeks ago
Lahore, Punjab, Pakistan Live Support Limited Full timeDirect message the job poster from Live Support LimitedFounder & CEO of Live Support | Transforming Businesses GloballyData Entry Expert – Shopify & Other E-commerce PlatformsJoin Live Support, a global BPO leader, and become part of a high-performing team.What You'll Do:Accurately enter and manage large volumes of dataMaintain records, update CRMs, and...
-
Digital Solutions Support Expert
19 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Success Specialist - Technical Support">We are looking for a highly skilled Customer Success Specialist to join our team. As a Technical Support specialist, you will be responsible for delivering exceptional customer experiences through timely and effective technical support and training.
-
Solution Development Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the RoleWe are looking for a Solution Development Specialist to join our pre-sales team. In this role, you will be responsible for supporting the development of internal reusable assets, such as templates, solution narratives, and case studies.You will work closely with our solutions consultants and account managers to provide pre-sales support,...