E-commerce Specialist

4 days ago


Lahore, Punjab, Pakistan Zuriador Full time

We are seeking an experienced Luxury Fashion Associate to join our team at Zuriador. In this role, you will be responsible for delivering exceptional client service and contributing to driving sales and product knowledge initiatives.

You will work closely with our e-commerce, design, and operations teams to optimize the client journey and enhance brand reputation. This is a dynamic and challenging role that requires strong communication, problem-solving, and interpersonal skills.

Key Responsibilities:

  • Provide expert product knowledge and personalized client service
  • Resolve client issues promptly and professionally, ensuring satisfaction
  • Drive sales performance and meet daily/weekly targets
  • Ensure high-quality service across multiple communication channels (phone, WhatsApp, email, social media)
  • Collaborate with teams to enhance client experience and brand alignment
  • Track and report on personal sales performance, providing insights for continuous improvement
  • Maintain up-to-date knowledge of industry trends and competitor activities
  • Support operational functions including logistics and administration


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