Psychology Practice Support Specialist

24 hours ago

Gujranwala, Punjab, Pakistan beBeeAdministrative Full time $30,000 - $50,000
Administrative Assistant Job Description

We are seeking a highly organized and proactive individual to handle the day-to-day operations of our psychology practice. The ideal candidate will have excellent communication skills, with particular emphasis on email etiquette.

The successful candidate will be able to independently manage their workload, demonstrating strong self-motivation, efficiency in multi-tasking, and the ability to thrive under pressure while consistently meeting deadlines.

Key Responsibilities:

  • Inbox Management: Monitor and manage incoming emails, responding to client inquiries and resolving issues as needed.
  • Client Interaction: Respond to client queries with professionalism, providing assistance and problem-solving solutions.
  • Appointment Scheduling: Manage and schedule appointments for clients while ensuring efficient therapist rosters.
  • Financial Tasks: Process payments, invoices, and rebate claims in a timely and accurate manner.
  • Record Keeping: Maintain and update client records while ensuring confidentiality and accuracy.
  • Therapist Coordination: Manage therapist rosters, onboard new therapists, and assist with their offboarding process.
  • Report Generation: Create periodic reports based on practice needs and action as per therapist feedback.
  • Team Coordination: Facilitate communication within the team, ensuring everyone stays updated on key practice developments.
  • Content Management: Upload and schedule weekly blog posts and newsletters (the copywriting team will provide the content).
  • Collaboration with Director: Regularly coordinate with the director to ensure smooth practice operations.

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