Banking Service Specialist

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Banking Customer Support Specialist

This role is designed to provide top-notch customer support through phone calls, ensuring that customers receive the assistance they need in a timely and efficient manner. Key responsibilities include answering customer inquiries, providing product and service information, and resolving customer complaints in accordance with company policies and procedures.

You will work closely with other teams to ensure that customer interactions are handled professionally and efficiently. Strong communication and problem-solving skills are crucial for success in this role, as is the ability to meet performance targets set by management.

Experience in customer service, banking, or related fields is valuable, but not necessary. A graduate degree is required, and prior experience working rotational shifts, including morning, evening, and night shifts, is advantageous.



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