Sales and Freight Coordinator

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

The role of Sales and Dispatch Agent plays a crucial part in the U.S. trucking industry.

Sales Duties:
  1. Lead generation involves identifying potential clients (shippers or brokers) needing freight services, followed by cold calling, emailing, and networking to build a client base.
  2. Client relationship management requires maintaining strong relationships with shippers and brokers, followed by regular follow-ups to secure repeat business.
  3. Rate negotiation involves negotiating freight rates with customers for profitable loads, along with preparing rate confirmations and ensuring agreement on terms.
  4. Market analysis necessitates staying updated on freight market trends, lane rates, and competition, with adjustments made to sales strategies based on market conditions.
Dispatch Duties:
  1. Loading and assignment involve finding and booking loads for company-owned or contracted trucks, with assignments made based on driver availability and lane preferences.
  2. Carrier and driver coordination entails communicating load details to drivers, monitoring load progress, and providing support en route.
  3. Problem resolution involves handling delays, breakdowns, and customer complaints efficiently, with reassignments made when issues arise.
  4. Compliance and documentation ensure all loads are dispatched with proper paperwork (BOLs, rate confirmations, etc.), with HOS compliance and FMCSA regulations monitored.
Skills and Qualities Needed:
  • A strong understanding of U.S. trucking regulations and lanes is required.
  • Multitasking and problem-solving skills under pressure are essential.
  • Familiarity with TMS (Transportation Management Systems), load boards (e.g., DAT, Truckstop), and ability to build trust with drivers and clients are necessary.
Additional Information:
  • This position is at the mid-senior level.
  • It is a full-time employment opportunity.

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