Technical Department Head

7 hours ago


Lahore, Punjab, Pakistan Suzuki Cantt Motors Full time

About Our Company

Suzuki Cantt Motors is a leading provider of high-quality automotive services, dedicated to delivering exceptional results and exceeding customer expectations.

Job Overview

We are seeking a highly skilled Service Manager to join our team. As a key member of our technical department, you will be responsible for overseeing the efficient operation of our service department.

Main Responsibilities

  1. Supervise technicians' performance and ensure that all work is completed to the highest standards.

  2. Develop and implement strategies to maximize the efficiency, revenue, and productivity of the service department.

  3. Achieve the highest levels of customer satisfaction through excellent communication and interpersonal skills.

  4. Collaborate with colleagues in parts and accident repair departments to improve the overall performance and profitability of the business.

  5. Ensure compliance with Suzuki's standards and procedures at all times.

Key Requirements

To be successful in this role, you will need:

  • Strong technical knowledge acquired through education or training.

  • Extensive practical experience in vehicle servicing and repairs, together with experience in supervising technicians and dealing with customers.

  • Previous experience as a service adviser or service receptionist is advantageous.

  • Excellent diagnostic skills to identify service requirements and assess the work of technicians.

  • Good communication and interpersonal skills to deal with customers and colleagues effectively.



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