
Network Support Specialist
7 days ago
Responsibilities
- Team Management: Supervise and coordinate the activities of IT Support Engineers, ensuring timely resolution of IT support requests.
- Campus IT Support: Oversee all IT support services for staff, students, and faculty members, including hardware, software, and network-related issues.
- Network Administration: Manage and maintain campus-wide network infrastructure, including switches, routers, access points, and firewalls.
- System Administration: Oversee the maintenance and management of servers, storage systems, and IT equipment, ensuring regular system updates, patches, and backups.
Key Skills
- Technical Expertise: Proficiency in managing networks, including LAN/WAN, VLANs, DNS, DHCP, firewalls, and wireless technologies.
- Leadership Skills: Ability to lead and motivate a team to achieve operational goals effectively.
- Problem-Solving: Strong analytical and troubleshooting skills for resolving complex IT issues.
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