Experience Enhancer and Quality Advocate

Our goal is to convert customers into passionate advocates through exceptional communication and proactive issue resolution.We are looking for a skilled customer support representative who can communicate effectively with clients via phone, email, and chat.ResponsibilitiesProvide knowledgeable answers to product-related questions and handle customer...

Job PurposeThe Talent Enhancement Executive will be responsible for supporting the development and delivery of CPD programs that enhance employee capabilities and drive business results. This role requires a strong understanding of CPD frameworks and principles, as well as excellent communication and interpersonal skills.Responsibilities:Support the planning...

Job Title: Customer Support RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative.About the Job:This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring a positive experience for our...

Sales Enhancement through PR ActivitiesThis is a unique opportunity for a Public Relations Executive to join our team and contribute to the company's growth through innovative public relations strategies.The successful candidate will be responsible for developing and implementing effective media relations, communication strategies, and public relations...

Pipeline Building ExpertiseWe are looking for an experienced Tech Sales Advocate who can build a pipeline and drive growth for our high-tech B2B partners. As a member of our team, you will be responsible for connecting with key players at small-to-mid tech companies and generating genuine interest in our services.The ideal candidate will have a proven track...

We are seeking a Quality Assurance Consultant to join our team. As a key member of our quality assurance team, you will be responsible for analyzing contact center performance and developing strategies to improve quality.Responsibilities:Conduct regular audits of contact center operations to ensure compliance with quality standards.Develop and implement...

We are looking for a skilled Customer Experience Specialist to join our team. In this role, you will be responsible for analyzing customer interactions and developing strategies to improve customer satisfaction.Key Responsibilities:Conduct customer surveys and gather feedback to identify areas for improvement.Develop and implement processes to enhance...

We are looking for a detail-oriented and experienced Quality Assurance (QA) Specialist to monitor, evaluate, and enhance the quality of outbound calls in our company. The QA Specialist will be responsible for assessing agent performance, ensuring compliance with company policies and industry regulations, and providing actionable feedback to improve overall...

About the JobWe are looking for a motivated and experienced Product Owner to join our team. As a Product Owner, you will play a key role in driving product development and innovation.Work closely with cross-functional teams to deliver products that meet user needs and business objectives.Develop business cases and user stories for new features.Collaborate...

Key Responsibilities:Develop and implement a quality management system that aligns with ISO 9001 standards.Review and update quality policies, procedures, and documentation to ensure compliance with ISO 9001 requirements.Lead the implementation and maintenance of the ISO 9001 Quality Management System.Oversee the design and execution of quality control...