E-Commerce Director

3 days ago

Faisalabad City Tehsil, Pakistan beBee Careers Full time
E-Commerce Director Position

We are looking for an experienced E-Commerce Director to lead our e-commerce efforts. The ideal candidate will have 5-10 years of experience in e-commerce management, with a strong focus on both website and marketplace sales (e.g., Amazon, eBay) in European and U.S. markets.

  • Develop and implement comprehensive e-commerce strategies for clients, aligned with their business objectives.
  • Define clear e-commerce goals for client growth, focusing on increasing sales, improving user experience, and expanding market presence.
Key Responsibilities:
  1. Oversee website and marketplace sales:
    • Provide strategic direction for clients' e-commerce websites, marketplaces (e.g., Amazon, eBay), and other sales platforms.
    • Drive e-commerce sales by optimising product listings, enhancing SEO, managing pricing strategies, and ensuring a smooth customer journey.
  2. Team management and collaboration:
    • Lead and guide the team of virtual assistants assigned to e-commerce clients, ensuring they work collaboratively to meet the clients' goals.
    • Work closely with other departments (marketing, creative services, and operations) to ensure the successful delivery of e-commerce solutions.
  3. Market and competitor analysis:
    • Monitor and analyse competitors' online strategies, emerging trends, and digital marketing techniques in the e-commerce sector.
    • Provide insights and recommendations on product performance, customer behaviour, and market trends to inform future strategies.
  4. Client relationship and satisfaction:
    • Build and maintain strong relationships with clients, providing consistent updates on project status, performance metrics, and recommendations for improvement.
    • Ensure the clients are fully satisfied with the strategic approach, meeting their KPIs and business objectives.
  5. Performance monitoring and reporting:
    • Define key performance indicators (KPIs) for e-commerce clients and consistently track performance to ensure goals are met or exceeded.
    • Analyse and report on e-commerce performance, focusing on key metrics such as sales growth, customer acquisition, conversion rates, and ROI.
    • Present findings to clients and make data-driven decisions to enhance sales performance.
  6. Innovation and continuous improvement:
    • Stay ahead of the curve on e-commerce trends, tools, and technologies, and continuously optimise strategies to meet client needs.
    • Drive innovation by recommending new strategies, testing new ideas, and ensuring continuous improvement in e-commerce offerings.
  7. Budget management:
    • Manage resources efficiently to meet client goals.
  8. Training and development:
    • Lead training sessions to ensure the e-commerce team is up-to-date with the latest tools, trends, and strategies.
    • Foster a culture of continuous learning, helping the team expand their expertise and drive better results for clients.

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