Log Analytics Expert

6 days ago


Hyderabad City Taluka, Pakistan HSBC Full time

HSBC Overview

We are a global banking and financial services organisation with a presence in 64 countries and territories.

We provide opportunities, support, and rewards that enable businesses to thrive and economies to prosper.

In this role, you will work closely with global and regional teams to implement and deliver log monitoring strategies.

Key Responsibilities
  1. Collaborate with cross-functional teams to develop and implement log monitoring strategies.
  2. Analyse processes and identify gaps, driving closure and continuous improvement.
  3. Develop and maintain relationships with project managers, business analysts, and developers to ensure effective service delivery.
  4. Implement and lead initiatives to improve IT service controls and service management key control indicators.
  5. Communicate progress to management and escalate key challenges requiring attention.
  6. Deliver log monitoring services in accordance with Service Level and Performance Level agreements.
  7. Prepare and share performance reports with management, highlighting trends and areas for improvement.
  8. Contribute to security audits and assessments, ensuring compliance and quality.
  9. Foster stakeholder relationships to resolve queries and escalate issues.


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