
Luxury Transportation Coordinator
2 days ago
Limo Dispatcher Role
Key Responsibilities:- Scheduling and Dispatching: Coordinate the scheduling and dispatching of limousines and drivers to meet client requests and reservations.
- Client Support: Provide exceptional customer service by handling client inquiries, addressing concerns, and ensuring a smooth experience.
- Communication: Communicate with drivers and clients via phone, radio, or electronic messaging to relay instructions, updates, and changes to itineraries.
- Record Management: Maintain accurate records of bookings, trips, and driver schedules.
- Troubleshooting: Handle unexpected situations or disruptions, such as traffic delays or vehicle issues, to ensure clients' needs are met.
- Financial Transactions: Prepare invoices, collect payments, and process financial transactions related to limousine services.
- Fleet Maintenance: Monitor the condition and maintenance of the limousine fleet, scheduling routine maintenance and repairs as needed.
- Collaboration: Work closely with drivers, other dispatchers, and support staff to optimize service delivery.
- A minimum 1-year experience as a limousine dispatcher is required.
- Proficiency in using dispatching software and GPS tracking systems is essential.
- Excellent communication and interpersonal skills are necessary for effective interaction with clients, chauffeurs, and team members.
- The ability to multitask and prioritize in a fast-paced environment is crucial.
- Strong problem-solving skills and attention to detail are vital.
- Flexibility to work evening shifts, including weekends and holidays, is required.
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