
Senior Business Process Specialist
2 weeks ago
We are seeking a highly skilled and detail-oriented Business Analyst with proven experience in the healthcare domain, specifically with US Healthcare systems.
In this role, you will play a critical part in gathering and analysing business requirements, and driving process improvements to support ongoing projects.
Main Responsibilities:- Gather requirements from clients/business and document experiences with process improvement, workflow, benchmarking, and evaluation of business processes.
- Analyse business processes, policies, and systems.
- Participate in the elicitation, documentation, analysis, and validation of business processes, systems, and solution requirements.
- Prepare business requirement documents, functional specifications documents, design documents, UML diagrams, wireframes, interaction design, interface design, prototypes, functional & UI standard documents, test cases, scenarios, user manuals, software patch release notes, training materials, reports, and presentations.
- Suggest design solutions to the assigned project team as per business requirements.
- Support requirements management and change management processes.
- Act as a liaison between the business and technical teams, working closely with the software development team to refine requirements.
- Conduct business process reengineering.
- Design prototypes and define technical requirements.
- Knowledge of US Healthcare systems is required.
- Knowledge of SCRUM and the ability to write both technical and functional requirements/user stories.
- Experience working in Healthcare IT (in a vendor, hospital, or ambulatory environment).
- Strong analytical and critical thinking skills with the ability to understand complex documentation.
- Excellent written and verbal communication skills with all staff levels.
- Excellent problem-solving skills with the ability to read and interpret documents.
- 2 to 3 years of relevant experience.
- Bachelor's degree in Computer Science, a technical field, or equivalent experience.
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