Senior Manager

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time

We're looking for an experienced Senior Manager - Client Engagement to lead one of our high-priority client engagements. This role will be responsible for overseeing delivery execution, client relationship management, and internal team performance across a multi-functional setup.

Key Responsibilities:
  1. Engagement Leadership
  • Own the delivery lifecycle and ensure all client expectations and milestones are met.
  • Serve as the key liaison between client stakeholders and internal delivery teams.
Account Growth & Expansion
  • Identify and pursue opportunities to expand the scope of services within the client organization.
  • Collaborate with sales, talent acquisition, and leadership to develop and present proposals for new initiatives.
Team & Operational Management
  • Provide strategic guidance and oversight to project managers, engineers, and other functional leads.
  • Foster a collaborative and high-performing culture aligned with our company's values.
  • Monitor and enhance operational efficiencies across delivery pipelines.
Client Relationship & Communication
  • Build trusted relationships with client stakeholders through proactive engagement.
  • Conduct regular check-ins, reviews, and strategic planning sessions.
  • Handle escalations and provide timely, effective resolutions.
Strategic Delivery Planning
  • Work with internal leadership to evolve service offerings and delivery strategies.
  • Identify opportunities for account expansion, optimization, and innovation.
  • Maintain a deep understanding of the client's evolving needs and industry dynamics.

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