
International Travel Professional
4 days ago
We require a skilled travel consultant who can handle various tasks efficiently.
- Core Responsibilities:
- Manage customer interactions, including phone calls and emails, to ensure exceptional customer service.
- Analyze customers' requirements and offer customized solutions using available resources.
- Keep accurate records of work progress and maintain them according to the assigned format.
- Follow up with customers professionally and collaborate with other departments and suppliers to achieve goals.
- Comply with company policies and codes of conduct throughout employment.
- Essential Skills and Qualifications:
- Excellent English communication and interpersonal skills.
- Proficiency in Amadeus software.
- Minimum 5 years of experience in the travel industry.
- Desirable: International experience or exposure.
- Possession of IATA certification is advantageous.
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