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Chief Network Architect

2 weeks ago

Islamabad, Islamabad, Pakistan Ufone 4G Full time

About PTCL Group

PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. Our team is actively cultivating an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.

Our Vision & Values

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of unified core values:

  • Be Resilient
  • Think Big
  • Win Every Battle
  • Value Success
Job Description

This role involves working with relevant PTCL Technology Teams, Corporate Customers, Business Partners, and 3rd Party Vendors/OEMs to provide instant support & service on a 24/7 basis for the Enterprise Network Operations. The services include administration, management, design, deployment, and migration of DC and core network systems and solutions.

  1. Administration, management, and operations of nationwide PTCL's DC & Core Network Operations on a 24/7 basis and ensure the availability of DC & Core Network infrastructure according to the agreed SLAs with internal and external customers.
  2. Timely completion of all assigned DC & Core Network Operations-related project tasks and routine operational tasks as per the given targeted timelines.
  3. Ensure E2E facilitation and extend support to all internal and external audit teams, certification, and regulatory authorities.
  4. Extend full support to business and commercial teams and assist them with the pre-sales support for end customers, assist them with the preparation of the technical responses of RFPs, and other technical queries w.r.t DC & Core Network Infrastructure.
  5. Identify, prepare, and share the regular KPI Reports of EDN Infrastructure (i.e. Capacity, Performance, Availability, Security Conformance, etc.). Also, share these regular reports with the respective LMs and IT management and highlight the issues/challenges for early resolution.