Data Platform Optimization Expert

6 days ago

Lahore, Punjab, Pakistan beBeeExpert Full time $85,000 - $115,000
Technical Solutions Specialist

Our team is looking for a skilled Technical Solutions Specialist to join our remote-first group.

This role will serve as the technical backbone for our users, ensuring they maximize our AI-powered data platform.

The ideal candidate will troubleshoot, guide, and optimize customer workflows while collaborating with Engineering, Marketing, and Sales teams.

Key Responsibilities:
  • Provide expert technical support via Intercom, Slack, email, and calls
  • Debug API integrations (CRMs, ESPs, ERPs) and SQL-based data workflows
  • Train customers on AI-driven personalization & automation
  • Collaborate cross-functionally with Solutions Architects, Engineers, and Product Teams
  • Drive customer retention & upsell opportunities through exceptional service
Requirements:
  • 2+ years in customer-facing tech roles (Support, CS, Sales Engineering)
  • SQL proficiency (or willingness to master it)
  • Strong troubleshooting skills (APIs, SaaS tools, data pipelines)
  • Excellent communication (written & verbal)
  • Growth mindset – eager to learn AI, CDPs, and big data
  • Remote work discipline – self-starter, adaptable, proactive
Why Work with Us?

Work remotely from anywhere in the world

Competitive salary + equity

Fast-track career growth in AI & data tech

Collaborate with top-tier investors & Fortune 500 clients

Flexible PTO & inclusive culture

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