
Global Team Lead
3 days ago
Associate Director
We are seeking a highly skilled and experienced leader to oversee our Transcripts Operations teams. As an Associate Director, you will be responsible for managing cross-functional team heads for Production and Support, overseeing day-to-day operations, and ensuring high-quality service delivery.
About the Role:
The successful candidate will have at least 5-7 years of experience managing large teams, a solid background in transcription business and workflow, and excellent relationship-management skills. They will also be adept at problem solving, workstream management, and utilizing various tools and technologies.
Key Responsibilities:
- Manage multiple operational or project teams across different sites in planning and implementing process and operational changes
- Inventories critical business processes, including internal controls required to support business and regulatory requirements
- Leads business governance team across assigned area/region
- Responsible for creating, developing, sustaining, and managing high performing global teams
- Provides leadership, development, and mentoring of People Managers and Individual Contributors
Requirements:
- At least 5-7 years of experience managing large teams
- Solid background on the Transcription business, workflow, and overall capability
- Adept at problem solving and workstream management through LEAN, as well as in utilizing Transcription-related and general enterprise workflow, collection, and reporting tools
Benefits:
- Health & Wellness: Health care coverage designed for the mind and body
- Flexible Downtime: Generous time off helps keep you energized for your time on
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
We Value Our Employees:
We believe that diversity, equity, and inclusion drive innovation and creativity. We strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.
Equal Opportunity Employer:
We are an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
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