Global Customer Care Specialist

7 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Contact Center Professional

We are looking for an experienced Contact Center Professional to join our team. The ideal candidate will have a Bachelor's degree and 1–3 years of experience in a global call center environment. Key responsibilities include generating daily, weekly, and monthly performance reports, handling customer complaints empathetically, and ensuring high levels of customer satisfaction.

Requirements:

  • Bachelor's degree with 1–3 years of experience in a global call center environment.
  • Excellent communication skills (verbal & written).
  • Familiarity with CRMs, ticketing systems, and global time zones.
  • Proficiency in English and Microsoft Office.


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