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Data Insights Specialist

1 week ago

Peshawar City Tehsil, Pakistan Afiniti Full time

About Afiniti

Afiniti uses data science to enhance human interactions in large enterprises by efficiently pairing customers or tasks with company representatives. Our primary focus is improving contact center interactions for sales, service, retention, collections, and customer satisfaction in fields ranging from telecommunications to healthcare to banking to hospitality.

Job Description

We are seeking a highly skilled Senior Data Scientist to join our team. As a Senior Data Scientist, you will be responsible for performing statistical inference on large data sets to inform decisions and drive actions.

  • Drill down on results (problem-solving analysis) and conduct custom analysis.
  • Build predictive models to optimize agent and customer interactions.
  • Collaborate and communicate with data analytics and cross-functional teams on a task basis.
Responsibilities

The ideal candidate will have 4-5 years of working experience in a relevant field, including programming experience in languages such as R, Python, Julia, and SQL. They will also have experience with statistics, machine learning, linear programming, or mathematical optimization, both practical and theoretical.