
Desktop Management Specialist
5 days ago
Stewart Pakistan Private Limited is seeking a skilled Desktop Management Specialist to join our IT team.
Job DescriptionThe successful candidate will be responsible for designing, architecting, managing, and maintaining end-users' desktop platforms. Key responsibilities include creating operating system images, performing operating system upgrades and software patches, deploying applications, and maintaining the SCCM/Intune infrastructure.
This role requires a broad knowledge of Windows operating systems, as well as the ability to troubleshoot technical issues related to software or hardware and implement solutions. The ideal candidate will have excellent task and time management skills, oral and written communication skills, and dedication to resolving problems effectively.
- Key Responsibilities:
- Plan and implement Microsoft Intune and Autopilot strategy.
- Work closely with teams to define the company's overall desktop strategy.
- Troubleshoot technical issues related to software or hardware and implement solutions.
- Create operating system images, operating system upgrades, patches, and deploy applications.
- Ensure the company remains secure and compliant by applying any needed security updates.
- Effectively communicate problems and their solutions to respective support teams.
- Work with global teams to deploy standard images.
- Keep up with the latest desktop technologies.
- Maintain global hardware standards for desktops and laptops.
- Assist with resolving tier-3 support incidents.
- Document, maintain, and improve standard processes in desktop and server management.
- Resolve problems effectively and efficiently to minimize users' disruptions.
- Create SCCM or Intune reports.
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