Client Services Coordinator

5 days ago


Karachi, Sindh, Pakistan JS Bank Ltd Full time
About This Position:

This role requires an individual with strong communication skills to provide excellent customer service during banking transactions. The ideal candidate will be able to handle multiple queries and problems, and maintain high-quality service measures.

Key Responsibilities:
  • Coordinate with tellers/lending officers and customers to ensure seamless interactions.
  • Handle customer-related queries and problems in a timely and professional manner.
  • Maintain high scores in quality and service measures through regular monitoring and feedback.
  • Oversee the smooth functioning of the Bank's floor operations.
  • Adapt to diverse customer needs and requirements across different locations in Pakistan.
Requirements:

A Bachelor's degree and 3 years of experience in customer-facing roles are necessary for success in this position.

Opportunities for Advancement:

Multiple positions are available, offering opportunities for growth and development within the company.



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