Remote Operations Director

19 hours ago


Lahore, Punjab, Pakistan Winnors Remote Staff Full time
In this challenging and rewarding role, you will be responsible for managing relationships with international clients, ensuring their needs are met, and concerns addressed in a timely and professional manner. You will act as the main point of contact for clients, coordinating with internal teams to ensure client expectations are met and exceeded. Key responsibilities include handling client escalations and resolving issues promptly to maintain client satisfaction, providing regular updates and reports to senior management on client feedback and satisfaction levels, and collaborating with the sales and marketing teams to identify opportunities for business growth and expansion within existing client accounts.

To be successful in this role, you will need to have 3+ years of experience in a business management or related role, ideally with international exposure. A UK LLB qualification is desirable but not mandatory. Prior experience in business management or client services, with a focus on international clientele, is essential. You will also need to possess exceptional problem-solving skills and the ability to handle client issues and escalations with tact and diplomacy. Excellent written and verbal communication skills in English, with the ability to articulate complex information clearly and concisely, are also required.

In return for your hard work and dedication, we offer a competitive salary and benefits package, daily provision of lunch, fruits, tea, and coffee onsite, and opportunities for growth and advancement. Our company values its employees and provides a supportive and inclusive work environment.

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