Help Desk Specialist

3 days ago

Chiniot, Punjab, Pakistan beBee Careers Full time
Job Overview

We are looking for an experienced Customer Support Executive to join our team. The successful candidate will be responsible for delivering exceptional customer support via various channels.

Key Responsibilities
  • Handle customer inquiries, provide product and service information, and troubleshoot technical issues.
  • Maintain accurate records of customer interactions and collaborate with internal teams to resolve complex technical issues.
  • Stay updated with product and service information to effectively address customer inquiries.
  • Provide timely resolutions to ensure customer satisfaction.
Requirements
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and analytical thinking.
  • Proficiency in CRM software and Microsoft Office.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Basic understanding of IT and networking concepts.
What We Offer

A competitive compensation package, including gratuity, incentive bonus, leaves, sports, and entertainment benefits.

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