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Principal Infrastructure Manager
12 hours ago
Inbox Business Technologies seeks a senior-level professional as a Principal Infrastructure Manager to oversee and manage the organization's systems and infrastructure. This role involves technical leadership, mentoring junior technicians, and collaboration with other teams to ensure robust and secure operations.
Key Responsibilities:- Infrastructure Management: Install, configure, and maintain hardware systems, including servers, storage devices, and peripherals, to ensure optimal performance and security.
- Troubleshooting and Problem-Solving: Monitor hardware performance, diagnose issues, and perform troubleshooting to minimize downtime and ensure system reliability.
- Upgrade and Maintenance Planning: Lead hardware upgrade and maintenance tasks, ensuring that necessary patches, firmware updates, and hardware components are consistently maintained.
- Documentation and Knowledge Sharing: Develop and document hardware management procedures and best practices for maintenance, installation, and system integration. Train and mentor junior technicians on hardware diagnostics, troubleshooting techniques, and effective system management practices.
- Cross-Functional Team Collaboration: Collaborate with cross-functional teams to integrate new hardware technologies and enhance overall system functionality.
Requirements:
- Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Technical Experience: At least 5 years of experience in hardware-related support or technical roles, particularly in system maintenance and troubleshooting.
- Hardware Expertise: In-depth knowledge of hardware components and experience in managing systems at the hardware level.
- Professional Skills: Proficient in network configuration, hardware diagnostics, and troubleshooting of physical and network infrastructure. Ability to develop and document hardware maintenance procedures and troubleshooting guidelines.
- Leadership Abilities: Proven ability to lead and mentor hardware-focused technical teams.
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