
Night Shift Customer Service Agent
4 days ago
We are seeking experienced Customer Support Representatives to join our team as we expand our customer service operations.
In this role, you will be responsible for providing top-notch support to our customers, helping them navigate our products and services, and resolving any issues that may arise.
Requirements:
- Excellent spoken English skills
- Prior experience in customer-facing roles
- Strong problem-solving and communication skills
Schedule: Monday to Friday (7:00 PM - 12:00 AM)
Shift: Night Shift
Job BenefitsWe offer a range of benefits to support your physical and mental well-being, including access to on-site fitness facilities and employee assistance programs.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and concerns in a timely and professional manner
- Upsell/cross-sell products/services to increase revenue
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