Night Shift Customer Service Agent

4 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking experienced Customer Support Representatives to join our team as we expand our customer service operations.

In this role, you will be responsible for providing top-notch support to our customers, helping them navigate our products and services, and resolving any issues that may arise.

Requirements:

  • Excellent spoken English skills
  • Prior experience in customer-facing roles
  • Strong problem-solving and communication skills

Schedule: Monday to Friday (7:00 PM - 12:00 AM)

Shift: Night Shift

Job Benefits

We offer a range of benefits to support your physical and mental well-being, including access to on-site fitness facilities and employee assistance programs.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Upsell/cross-sell products/services to increase revenue


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