
Accounts Credit Specialist
2 days ago
About the Role:
As an Accounts Recovery Specialist, you will play a vital role in managing debtor accounts and ensuring timely payments. This involves monitoring customer accounts, maintaining accurate records, and following up on outstanding payments through calls, emails, and letters.
Key Responsibilities:
Managing Debtors: Monitor customer accounts to ensure timely payments, maintain accurate and up-to-date records of all debtor accounts.
Debt Collection: Chase outstanding payments, negotiate repayment plans with clients, and follow up on overdue accounts to reduce debtor days.
Credit Risk Assessment: Assess the creditworthiness of potential customers using financial data, credit reports, and other sources. Approve or reject credit applications based on company policies.
Reporting: Prepare regular reports on accounts receivable, outstanding debts, and cash flow forecasts. Provide updates to management on problematic accounts or high-risk customers.
Account Reconciliation: Investigate and resolve discrepancies or disputes in customer accounts. Work with the sales and customer service teams to clarify any billing issues.
Compliance and Documentation: Ensure compliance with company credit policies and UK financial regulations. Maintain proper documentation of credit agreements and correspondence with customers.
Customer Relations: Build strong relationships with clients to ensure smooth payment processes. Provide exceptional customer service while managing delicate financial discussions.
Legal Action Support: Liaise with legal teams to initiate legal proceedings against non-paying clients when necessary. Support the preparation of evidence and documentation for court cases, if required.
Process Improvement: Recommend improvements to the credit control process to minimize risk and enhance efficiency. Keep updated on market trends and industry practices to adapt strategies.
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