
Senior Technical Solutions Specialist
4 days ago
This is a high-growth opportunity that requires strong troubleshooting skills, excellent communication, and a growth mindset. As the technical backbone for our users, you will ensure they maximize an AI-powered data platform.
Key Responsibilities- Provide expert technical support via multiple channels, including email and calls
- Debug API integrations (CRMs, ESPs, ERPs) and SQL-based data workflows
- Train customers on AI-driven personalization & automation
- Collaborate cross-functionally with teams to drive customer retention & upsell opportunities
This role involves working in fast-paced, remote environments and requires a self-starter who can adapt proactively.
Requirements- 2+ years in customer-facing tech roles (Support, CS, Sales Engineering)
- SQL proficiency or willingness to master it
- Strong analytical skills (APIs, SaaS tools, data pipelines)
- Excellent written & verbal communication skills
- Growth mindset – eager to learn AI, CDPs, and big data
- Remote work discipline
We offer a competitive salary, flexible PTO, inclusive culture, and the opportunity to shape the future of AI-driven customer data.
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