Sales Relationship Specialist

5 days ago

Karachi, Sindh, Pakistan beBeeCustomerRelations Full time 1,500,000 - 2,000,000

Maximizing customer satisfaction is at the forefront of this role, requiring a skilled professional to build and maintain strong relationships with customers to enhance their experience and ensure satisfaction.

The ideal candidate will possess excellent communication skills, be able to effectively communicate product features, benefits, and changes, and maintain detailed records of customer interactions, transactions, and feedback in our CRM system.

You will respond promptly to customer inquiries, provide accurate information about products, services, pricing, and promotions, and handle customer complaints and issues with professionalism and a solutions-oriented approach.

Key Responsibilities:
  • Follow up with customers to ensure delivery of products or services and address any post-sale concerns.
  • Stay informed about product features, benefits, and changes to effectively communicate with customers.
  • Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.
  • Respond promptly to customer inquiries and provide accurate information about products, services, pricing, and promotions.
  • Build and maintain strong relationships with customers to enhance their experience and ensure satisfaction.
  • Handle customer complaints and issues with professionalism and a solutions-oriented approach.

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