Network and Systems Analyst

4 days ago


Lahore, Punjab, Pakistan Vodworks Full time

Key Responsibilities:

  1. Maintain overall ownership of all internal and external stakeholder issues & service requests ensuring they receive resolution within a committed SLA.
  2. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal & external stakeholders.
  3. Research, diagnose, troubleshoot, and identify solutions to resolve issues.
  4. Maintain and administer computer networks and related computing environments including systems software, applications software, hardware, and configurations.
  5. Performing disaster recovery operations and data backups when required.
  6. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
  7. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
  8. Replacing faulty network hardware components when required.
  9. Operating master consoles to monitor the performance of networks and computer systems.


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