Customer Service Representative

5 days ago


Sahiwal, Punjab, Pakistan beBeeCustomer Full time 3,000,000 - 4,500,000

Job Title: Customer Service Representative

Job Summary:

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional customer experiences.

Main Responsibilities:
  • Respond to and resolve customer inquiries and complaints in a timely and professional manner.
  • Collate and document relevant customer information to ensure accurate job requests.
  • Prepare and communicate estimates for repairs to customers.
  • Maintain follow-up and coordinate with workshop supervisors to track repair status.
  • Coordinate unit delivery to customers after repair and complete job cards.
  • Ensure accurate data entry in CSD software and submission to management on a daily basis.
Key Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Ability to work efficiently and effectively in a fast-paced environment.
  • Strong organizational and time management skills.
Benefits:

This is an excellent opportunity to develop your customer service skills and make a positive impact on our customers' lives.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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