
Payment Integration Specialist
3 days ago
This is an entry-level position that requires at least 1 year of experience in an international campaign, preferably in a technical support or customer service role. The ideal candidate will have excellent communication and interpersonal skills, strong problem-solving skills, and proficiency in CRM systems, Excel, and other support tools.
Responsibilities:
- Provide technical support, operational assistance, and process optimization to ensure smooth payment integrations.
- Re-engage inactive merchants, identify barriers to activation, and resolve them.
- Offer tailored solutions and training to help merchants maximize the benefits of payment integrations.
- Oversee the entire process of terminal orders and activations, ensuring merchants receive and set up their hardware promptly.
Requirements:
- At least 1 year of experience in an international campaign, preferably in a technical support or customer service role.
- Excellent communication and interpersonal skills for effective customer interaction.
- Strong problem-solving skills with a proactive approach.
- Proficiency in CRM systems, Excel, and other support tools.
- Ability to work independently and thrive in a fast-paced environment.
Work Environment:
This is an office-based position in a collaborative and innovative environment. You will work closely with the Payments Integration Specialist to ensure top-tier customer support while driving continuous improvement.
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