
E-Commerce Platform Support Specialist
2 days ago
Enhance our E-commerce platform's performance and drive local sales through dedicated Helpdesk support.
Job Requirements- Timely and effective customer support via multiple communication channels.
- Resolving issues in a prompt and professional manner with excellent problem-solving skills.
- Collaborative work with internal teams to ensure seamless product delivery and post-sales service.
- Analyzing and troubleshooting technical issues for efficient root cause identification and solution implementation.
Key Qualifications:
- Superb communication and analytical skills.
- Ability to thrive in a fast-paced environment and prioritize tasks effectively.
- Strong technical expertise, focusing on customer-centric solutions.
- Familiarity with E-commerce platforms and helpdesk software applications.
- Consistent customer experience through collaboration with the Helpdesk team.
- Stay updated with industry trends and best practices in customer support services.
- Participate in regular training sessions to enhance technical and soft skills.
At our organization, we strive to deliver exceptional products and services that cater to diverse client needs. We are based in Lahore, Pakistan, with two offices in the city providing a range of products and services.
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