Compassionate Healthcare Assistant

12 hours ago


Lahore, Punjab, Pakistan Mindson Full time
The Ideal Candidate:
We are looking for a skilled Patient Support Executive who can provide compassionate assistance and guidance to patients throughout their healthcare journey. As a Patient Support Executive at Mindson, you will be responsible for communicating effectively with patients, coordinating patient appointments, advocating for patients' needs, and handling patient complaints and concerns.

Responsibilities:
- Respond to patient inquiries and provide information about services through effective communication.
- Schedule patient appointments accurately and efficiently, collaborating with healthcare providers as needed.
- Act as a liaison between patients and healthcare providers to address their needs and concerns.
- Resolve patient complaints and concerns in a professional and empathetic manner, prioritizing patient satisfaction.

Qualifications:
- A bachelor's degree in a relevant field, such as healthcare administration or nursing.
- At least 2 years of experience in a similar role within a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to interact effectively with diverse patient populations.
- Strong organizational skills, attention to detail, and ability to multitask and prioritize workload effectively.
- Empathy and compassion for patients, with a genuine desire to help and support others.
- Proficiency in using healthcare management software and Microsoft Office applications.

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