Quality Assurance Specialist

We are seeking a highly skilled Quality Assurance Specialist to join our team.

Date: 14 Apr 2025

To execute, monitor and follow up on Quality Assurance audit plans and reviews and surveillance as directed by the quality assurance manager. Follow up on corrective measures in line with regulatory bodies' requirements to ensure compliance with the same across all functions and areas of operation.

• Maintains the quality assurance system adopted for internal procedures, processes and products audits, surveillance and spot checks in accordance with PCAA/CAA/CARs/IOSA/EASA standards and requirements.
• Participates in updating and communicating regulations of PCAA in corresponding manuals such as MOE, CAMO, etc. in coordination with corresponding personnel in operations and engineering departments.
• Reviews internal quality standards and regulatory requirements on a regular basis in accordance with approvals; highlights any variances or changes needed to the quality assurance manager accordingly.
• Contributes to preparation and execution of internal annual audit plan; this includes regular audit checks, new checks, as well as urgent audit reviews; carries out assigned audit plan in accordance with approved checklists.
• Cooperates with department heads/managers to communicate and execute audit schedules timely; maintains effective and ongoing communication on updates to ensure successful results; sends out necessary notifications for concerned parties prior to agreed schedules to allow needed arrangements from their side.
• Partners with stakeholders and quality assurance manager to gather necessary historical data, documentation, and feedback to ensure that all established operations and procedures adopted are satisfactory.
• Identifies root causes and assists in formulating and monitoring adherence to comprehensive corrective actions for regulatory audits; records findings and corrective actions in system for verification, follow up, and database purposes.
• Assists quality assurance manager in developing and monitoring adherence to quality assurance policies, procedures, and manuals in accordance with requirements; supports in developing quality assurance awareness across different functions through bulletins, inter-service memos, PPT, presentations, workshops, etc.
• Performs safety and quality audits and conducts periodic review approvals on suppliers, vendors, subcontractors, simulator, ramp and outstations, this includes but is not limited to MROs, GHAs, fuel companies, cargo, engines, etc.; raises and follows up on findings or CAPA in Q-Pulse and with concerned owners.
• Reviews MDD/ADD/CDL and reliability reports and ensures comprehensive audit and conformance reports are produced and communicated to regulatory bodies in due time; highlights areas of concern where urgent attention and improvement are needed.
• Ensures effective liaison with regulatory authorities and other operationally relevant external entities.
• Maintains and regularly updates necessary records related to quality assurance audits such as personnel authorization files, dispensation files, deviations, and concessions.
• Supports engineering department with new licenses aiming for continuation of training and enhancing capabilities ensuring licenses are processed and issued as per regulations.
• Assists in aircraft delivery/redelivery process and airworthiness certificates renewal in coordination with airworthiness review certification engineer.

• Bachelor degree in Aircraft Engineering or equivalent; alternately diploma or certificate in related field/a licensed technician combined with experience and exposure required to fulfill position requirements.
• Certificates related to auditing, quality assurance and/or compliance such as IOSA or ISO – Lead Assessor are highly desirable and some may be treated as conditional for this role.
• Project management certificate or alternatively proven corresponding working experience is nice to have.
• Proficient in Microsoft Office (Advanced Excel and PowerPoint), Internet and Web Search.
• Excellent command over written and verbal communication skills: reporting, presentations, etc.
• Fluent in English Language, Arabic Language is a plus.

• 5+ years of related working experience in quality assurance/audit in aviation/airline industry.
• Extensive exposure to civil aviation authorities and regulatory bodies' legal requirements, preferably PCAA and/or EASA/FAA; familiar with regulations pertaining to licensing, procedures, and manuals.
• Knowledgeable with working exposure to commercial/safety/internal & external audit practices.
• A very good knowledge and exposure on airline engineering and flight operations, standard regulations.
• Aircraft technical knowledge and relative exposure to aircraft maintenance requirements is a plus.
• Possesses an in-depth knowledge in documentation control systems.
• Experienced in designing procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.
• Analytical thinking, efficiency and commitment to successful results.
• Proven skills in analyzing data, identifying pitfalls and recommending corrective measures.
• Cost-oriented, possesses effective problem solving and decision-making skills.