Office 365 Technical Expert
2 days ago
Microsoft Office 365 Specialist
Key Responsibilities:- Ensure the security and integrity of Microsoft Office 365 environments, with a focus on Advanced Threat Protection policies, Azure AD Identity Protection, Multi-Factor Authentication, and Conditional Access.
- Develop, deploy, and execute strategies for Office 365 services, including developing roadmaps and service plans.
- Administer and support Office 365 configurations and policies to ensure optimal performance and compliance.
- Provide hands-on technical support for designing, constructing, configuring, and maintaining all facets of an Office 365 Tenant.
- Establish and maintain Office 365 Exchange mailboxes, user accounts, distribution groups, and provide input on enterprise exchange policies and procedures.
- Perform configurations and adjustments to enhance mailbox performance and overall user experience.
- Support the development and maintenance of project plans, schedules, test plans, and acceptance criteria for implementation of services and capabilities of Office 365.
- Ensure seamless Office 365 Operations and Maintenance (O&M) of all components enabled in the Office 365 Tenant.
- Monitor ticket queues to ensure that all contractual SLAs are satisfied.
- Interface with external vendors for Tier 3 support as needed.
- Demonstrate expertise in the O365/SharePoint environment, including applications, features, configuration, integration, and problem resolution.
- Hands-on experience with implementation, deployment, migration, and support of core O365 services, including Teams, OneDrive, Exchange Online, SharePoint Online, and Office ProPlus.
Requirements:
- Extensive experience in Office 365 and MS Azure.
- Expert knowledge of Microsoft Exchange Online/Server and core elements.
- Strong understanding of Active Directory, High Availability, Disaster Recovery Configurations, Mail Flow, Connectors, Outlook client configuration, PowerShell, ATP, SMTP, SSL/TLS.
- Preferred certifications include MCSA, MCSE, MCITP, and ITIL.
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