E-Commerce Sales Support Team Member

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Customer Service Representative - E-Commerce

This role involves providing friendly support via phone, live chat, email, and SMS for inquiries related to products, orders, returns, and refunds. You'll also help customers make confident shopping decisions through personalized suggestions and detailed product knowledge.

As a key member of our team, you'll monitor, update, and resolve order-related concerns promptly and accurately. You'll also identify upselling and cross-selling opportunities to boost revenue and improve the customer experience.



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