Pharmacy Director

A senior healthcare professional in a pharmacy is responsible for overseeing daily operations, ensuring all activities align with legal, ethical, and safety standards.

• Staff Management:
  • Supervise and train pharmacy staff, including pharmacists, pharmacy technicians, and support staff.
  • Schedule shifts and manage staffing levels to ensure optimal customer service and workflow.
  • Conduct performance evaluations and provide coaching to improve team performance.
• Inventory and Stock Management:
  • Oversee medication inventory and ensure proper stocking of drugs and pharmaceutical supplies.
  • Conduct regular audits to check for expired medications and maintain accurate records of drug inventory.
  • Order and procure medications as necessary while maintaining cost efficiency.
• Regulatory Compliance:
  • Ensure the pharmacy complies with all local, state, and federal regulations, including those related to controlled substances.
  • Maintain accurate records of prescriptions and medications dispensed in accordance with legal requirements.
  • Ensure that the pharmacy operates in line with safety standards and quality control protocols.
• Patient Care:
  • Provide guidance and counseling to patients regarding their prescriptions, potential drug interactions, and usage.
  • Assist in immunization services, health screenings, and other patient care services as applicable.
  • Handle patient complaints and resolve issues related to pharmacy services.
• Financial Management:
  • Monitor and manage pharmacy budgets, including controlling costs and optimizing revenue streams.
  • Review pricing and ensure that the pharmacy remains competitive in the marketplace while maintaining profit margins.
• Collaboration and Communication:
  • Collaborate with other healthcare professionals, including physicians and nurses, to optimize patient care.
  • Communicate with suppliers, insurance providers, and vendors to ensure smooth operations.
• Quality Control:
  • Implement and enforce safety protocols, including proper handling, storage, and disposal of medications.
  • Conduct regular audits of processes to ensure quality standards are met and continuously improve workflow efficiency.
• Technology and Systems Management:
  • Oversee pharmacy management software and ensure that systems are up to date.
  • Monitor the accuracy of electronic health records (EHR) and ensure that prescription information is correctly processed.
• Leadership and Strategic Planning:
  • Develop and execute strategies to improve the pharmacy's overall performance, customer satisfaction, and service delivery.
  • Lead initiatives to enhance the pharmacy's reputation and expand its services.
• Education and Training:
  • Stay up to date on pharmaceutical advancements, new medications, and treatment protocols.
  • Provide ongoing education and training to staff on new pharmaceutical products, regulatory changes, and customer service practices.