Communications Specialist

3 days ago


Lahore, Punjab, Pakistan Ask Development Full time
Job Summary

The selected candidate will be responsible for handling customer inquiries and resolving issues related to bank products. The ideal candidate will possess strong interpersonal and communication skills to effectively interact with customers.

Responsibilities
  1. Handle customer phone calls and respond to their questions and concerns in a professional and courteous manner.
  2. Address customer inquiries and resolve any problems they may have in a timely and efficient manner.
  3. Maintain high-quality communication and adhere to service standards to ensure exceptional customer satisfaction.
Requirements
  • Excellent communication skills in English and Urdu languages with a neutral accent.
  • Ability to work in rotational shifts to meet the dynamic needs of our customers.
  • Fluency in spoken English and Urdu languages is essential for effective communication.


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