Quality Assurance Specialist
2 days ago
The role of a Quality Assurance Specialist plays a critical part in maintaining and improving an organization's quality standards across various processes. This individual is responsible for developing and implementing quality assurance protocols, monitoring compliance, and providing actionable insights to enhance overall performance.
Key Responsibilities:- Quality Assurance Protocols
- Develop and implement quality assurance protocols, testing methodologies, and monitoring processes to ensure high standards of service.
- Create and update quality monitoring scorecards to evaluate performance effectively.
- Conduct regular quality audits of calls, documentation, and system usage to ensure process adherence.
- Monitor compliance with industry standards and policies, addressing any discrepancies promptly.
- Analyze performance metrics to identify trends, gaps, and opportunities for improvement.
- Create detailed reports with actionable insights to support decision-making processes.
- Identify training gaps and collaborate with team leads and trainers to develop targeted improvement strategies.
- Provide constructive feedback to team members based on quality assessments to enhance performance.
- Manage and maintain QA documentation, including process guidelines, best practices, and policy updates.
- Ensure that all documentation is up-to-date, accessible, and in compliance with industry standards.
- Conduct periodic assessments of team performance through quality monitoring tools and scorecards.
- Deliver constructive feedback to team members to drive improvement and maintain high-quality standards.
- Ensure compliance with relevant industry standards and regulations.
- Stay updated with best practices in quality assurance to maintain a competitive edge.
- Strong analytical and reporting skills
- Excellent attention to detail
- Effective communication and feedback skills
- Ability to collaborate across teams
- Knowledge of quality assurance methodologies and best practices
- Proficiency in QA tools and software
- Problem-solving and critical-thinking skills
- Bachelor's / Master's degree in a relevant field or equivalent work experience
- Proven experience of 3-5 years in quality assurance, preferably in a customer service or operations environment
- Familiarity with quality monitoring tools and performance management systems
- Knowledge of industry standards and regulatory requirements
- Opportunity to work in a fast-paced and dynamic environment
- Make a real impact on the company's growth and success
- Be part of a collaborative and supportive team
- Free online doctor consultations
- Monthly engagement activities
-
Quality Assurance Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeAs a key member of our organization, the Quality Assurance Specialist plays a crucial role in ensuring that our products meet the highest standards of quality. The ideal candidate will have experience in developing quality assurance plans, conducting hazard analyses, and identifying critical control points.The Quality Assurance Specialist is responsible for...
-
Quality Assurance Officer
6 days ago
Lahore, Punjab, Pakistan ServiceMaster Quality Cleaning by Weibye Full timeLocation: Lahore, PakistanDepartment: Quality AssuranceJob OverviewWe are seeking a Quality Assurance Officer to ensure that our manufacturing processes meet quality standards and regulatory requirements. The ideal candidate will monitor production quality, conduct inspections, and implement quality control measures to maintain high standards in our snack...
-
Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeQuality Assurance SpecialistThis is an exciting opportunity to join our team as a Quality Assurance Specialist. The ideal candidate will have a strong background in software quality assurance and be able to analyze complex systems.Main Responsibilities:Analyze complex systems and identify areas for improvementCreate and execute test plans to ensure...
-
Quality Assurance Specialist
6 days ago
Lahore, Punjab, Pakistan Itss Full timeQuality Assurance Specialist (only) Itss, Pakistan We need a QA person to join our team. He/She will be responsible for doing quality assurance of both software and static website based projects. Familiarity with .NET will be added advantage.Job Specification Quality Assurance of software and static websites against specifications.Information Technology and...
-
Quality Assurance Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeQuality Assurance RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will have a strong background in engineering and experience in quality assurance and control.This is an excellent opportunity for someone who wants to take their career to the next level and make a real impact on product quality.To...
-
Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeThis is a fantastic opportunity for a motivated Quality Assurance specialist to contribute to our success.About the Position:As a Quality Assurance Executive, you will be responsible for ensuring the highest standards of quality across all facets of our business.Duties and Responsibilities:Evaluate and report on quality metricsCollaborate with the Operations...
-
Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob OverviewWe are seeking a skilled professional to fill the role of Quality Assurance Specialist. The successful candidate will be responsible for ensuring the quality and integrity of our products or services.
-
Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeQuality Assurance EngineerThe Role:We are seeking a Quality Assurance Specialist to join our organization.You will be responsible for planning and executing test cases, preparing test data, conducting functional and UI testing, and coordinating with the development team to finalize requirements.Additionally, you will train junior resources and ensure the...
-
Lahore, Punjab, Pakistan beBee Careers Full timeProject Coordinator and Quality Assurance SpecialistWe require an experienced Project Coordinator and Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring that all projects are delivered on time, within budget, and to the required quality standards. This involves managing project timelines, coordinating...
-
Quality Assurance Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a Quality Assurance Specialist to join our team. The successful candidate will be responsible for collaborating with senior management to establish quality benchmarks and ensuring services meet customer expectations.The ideal candidate will have a strong understanding of the Customer Service industry and previous Quality...
