Customer Service Representative

4 days ago


Lahore, Punjab, Pakistan BM Group Inc Full time

At BM Group Inc, we're seeking a skilled Customer Service Representative to deliver exceptional service experiences for our customers. This role involves effective communication with clients through various channels, providing accurate product information, and ensuring seamless internal coordination.

Key Responsibilities:
  • Communicate effectively with customers via phone calls, emails, and live chats.
  • Provide knowledgeable responses to customer inquiries regarding products, pricing, and availability.
  • Collaborate with internal teams to resolve customer issues and maintain high-quality service standards.
  • Accurately enter data into multiple platforms to maintain up-to-date records.
Requirements:
  • A minimum of 1-3 years of relevant work experience in customer-facing roles.
  • Excellent communication skills, including verbal, written, and interpersonal abilities.
  • Ability to multitask, prioritize tasks, and maintain organization in a fast-paced environment.


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